Dreams Natura Resort & Spa, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

Dreams Natura Resort & Spa in Puerto Morelos offers a unique Unlimited-Luxury® experience, blending modern design with natural elements inspired by the surrounding Mayan jungle. The resort features luxurious accommodations and stunning views of the Caribbean Sea from its location along a pristine white-sand beach. Recognized with the prestigious AAA Four Diamond Award, it promises exceptional service including gourmet dining and a comprehensive spa experience designed to mirror the region's remarkable cenotes.

Location

Located in the Riviera Maya, Dreams Natura Resort & Spa is only a short 10-mile drive from Cancun International Airport. The resort's setting allows easy access to local attractions, including ancient Mayan ruins and ecological adventures. Guests can enjoy easy transport options in the vicinity, including car hire services.

Rooms

The resort offers 553 spacious suites equipped with amenities such as marble bathrooms, private terraces, and fully stocked minibars. Many rooms boast stunning ocean views or access to private pools, enhancing the comfort and luxury of your stay. Suites are designed with modern elements alongside nature-inspired features, ensuring an inviting atmosphere.

Eat & Drink

Guests can enjoy a variety of dining experiences with 9 restaurants and several bars featuring cuisines ranging from Mexican and Italian to French and Asian. Signature dishes are offered in à la carte settings without the need for reservations, alongside daily buffet breakfasts. The casual beachfront grill serves grilled favorites, creating a relaxed dining atmosphere.

Leisure & Business

The resort boasts multiple recreational facilities including a water park, infinity pool, and lazy river, providing entertainment for guests of all ages. There is a dedicated Explorer's Club for Kids and Core Zone for Teens, ensuring age-specific activities. Adjacent to these, the Dreams Spa by Pevonia® offers an array of treatments designed to pamper and rejuvenate, making it an ideal relaxation spot.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Partial Ocean View

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite Ocean View Double Beds

Max:

3 persons

52 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite Ocean View

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Morelos 10.8 km

Airports

Cancun (CUN) 16.7 km

Isla Mujeres (ISJ) 44.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fun for Kids!

“The waterslide and lazy river were a hit! My nine-year-old had an amazing time, making our family vacation lovely.” view full review

Relaxing Spa

“The spa was beautifully designed and offered really good services. We left feeling rejuvenated and pampered.” view full review

Immaculate Grounds

“The hotel was impeccably maintained; every corner was tidy and well cared for, enhancing the overall enjoyment of our stay.” view full review

Spacious Comfort

“Our room was spacious, clean, and incredibly comfortable, making it the perfect retreat after a day of family activities.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

Map view

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

City landmarks

Petempich Bay

2.9 km

Unnamed Road

The Kay Club

3.1 km

Puerto Morelos National Marine Park

4.0 km

Beach

Snorkeling Adventure

4.7 km

Beach

Bahia Petempich

4.8 km

Carr. Cancun - Tulum

Piston Pueblo

6.1 km

Bahia Petempich Beach

77.8 km

Restaurants

Armadillo

930 m

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Feedback from previous guests about their experience

66%

liked the resort and would come back again

6.6/10

Nice

Rooms

6.8

Location

5.2

Service

8.4

Dining

6.4

Charles

United States, December 2024

6.4/10

My stay at the hotel had its ups and downs. While the location was a highlight, I did find some cleanliness issues in the room, which dampened my overall experience. The staff was incredibly attentive and helpful, making the service aspect a strong point. Dining was okay, but I expected more variety. Overall, it was a decent experience but with some room for improvement.

Rooms

5.0

The room had a great view, but it lacked privacy as it was adjacent to another balcony. I also noticed it wasn't very clean, with semi-dead roaches in the room.

Service

9.0

The service was super efficient and the staff was very helpful throughout my stay. They really encouraged participation in daily activities.

Location

7.0

The location was the only good part, although the pool felt quite small and limited.

Dining

6.0

Dining options were okay, particularly breakfast, but I felt there were limited choices for lunch and dinner.

Facilities

5.0

The facilities were somewhat lacking, especially with the pool area feeling quite cramped.

William

United States, December 2024

7.0/10

I had a mixed experience at this hotel. The rooms were spacious and comfortable, making for a pleasant stay. The attentive housekeeping was a nice touch, but my corner room's balcony lacked privacy as it was right next to another. While the service was impressive with helpful staff everywhere, the location wasn't ideal, especially with construction noise nearby. The dining options could use improvement, especially for lunch and dinner, though breakfast was good. Overall, it had its ups and downs.

Rooms

8.0

The rooms were spacious, clean, and comfortable, but the balcony setup lacked privacy.

Service

9.0

The service was excellent, with everyone going out of their way to assist in any way they could.

Location

5.0

The location had some issues, particularly with construction noise affecting the atmosphere.

Dining

7.0

Breakfast was good, but I suggest going to other restaurants for lunch and dinner.

Facilities

6.0

The pool area was nice, but the overall facilities felt a bit lacking.

Joe

United States, September 2024

7.8/10

I had a great experience at this hotel overall. The rooms were spacious, clean, and had a lovely pool view which really added a nice touch. The staff really went out of their way to help me with everything I needed during my stay. On the downside, while the dining options were decent for breakfast, they could improve for lunch and dinner. Also, the location felt quite secluded and wasn't ideal for beach access, although the property itself was secure and well-kept.

Rooms

9.0

The rooms were spacious, clean, and offered a great view of the pool.

Service

9.0

The staff was incredibly helpful and attentive, making my stay very enjoyable.

Location

6.0

The hotel was in a very peaceful area, but it felt a bit isolated from other attractions.

Dining

7.0

Breakfast was good, but I wish there were more options for lunch and dinner.

Facilities

8.0

The pool area was well-maintained and a fun place to relax.

Donald

United States, August 2024

6.6/10

I had a decent stay, but there were definitely ups and downs. The rooms were spacious and clean, which I appreciated, but the balconies lacked privacy since ours was right next to another one. Service was attentive overall, but the pool space felt cramped, especially for those seeking a more exclusive experience. The location was okay, but if you're after beautiful beach access, this might not be the best choice. Overall, it was decent value for the money but left some things to be desired.

Rooms

8.0

The rooms were spacious, clean, and comfortable, making for a pleasant stay.

Service

7.0

The service was attentive with a focus on detail, although it felt a bit like there were preferred areas assigned that didn't really add to the experience.

Location

5.0

The location had two gate checks for safety, but the beach was lacking in beauty and depth, which was disappointing.

Dining

6.0

Dining options varied, with breakfast being particularly good, but I felt that other meals could have been better with more variety.

Facilities

7.0

The facilities were decent, with a well-maintained pool area, but it felt more confined than I expected.

Robin

United States, August 2024

5.6/10

I had mixed feelings about my stay. The rooms faced the pool but weren't very clean, and we even found some semi-dead roaches. The service was enthusiastic, particularly with activities, but the privacy in the room was lacking due to close balconies. While I enjoyed the breakfast, lunch and dinner options were less impressive. The location is remote, which made accessing pristine beaches a challenge, though I did feel safe with the gate checks.

Rooms

5.0

The rooms were not very clean, with semi-dead roaches present and little privacy due to adjacent balconies.

Service

8.0

The service was great at encouraging participation in activities and the restaurant staff was quite attentive.

Location

5.0

The hotel is located in a remote area, far from pristine beaches, which made it less appealing for my needs.

Dining

6.0

Breakfast was great, but I found lunch and dinner options lacking compared to breakfast.